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*** All sales are final ***
Refunds are not accepted. If you require a refund, please email your request to: ShopOnlineLiquor@gmail.com with your reason for return. If a return is allowed, the customer shall pay for all shipping costs and may be subject to 10% fee.
Ground delivery is not recommended for any order. This is because of the potential heat exposure during warm weather conditions and extreme cold during the winter months. We cannot be held responsible for damaged items due to the selection of ground delivery for your order! If you notify us that you would like your order to be put on hold until temperature conditions are more suitable for shipping, we will attempt to do so at no additional cost.
Alcoholic beverages with more than 70% alcohol content or 140 proof, including 95% grain alcohol are not available for purchase to be shipped. Alcoholic beverages with less than 24% alcoholic content are not subject to hazardous materials regulations. Absolutely no alcoholic beverages over 24% alcohol (48 Proof) should be shipped by air.
Price and availability are subject to change without notice. Once your payment is confirmed we will try to ship your order within 3 business days and during the holidays some orders may take a little longer. If you place an order and an item is out of stock we will first attempt to get the product, if the product is unavailable we will send out the order without the out of stock product and refund the missing product.
Due to demand and availability, we cannot guarantee that orders will be filled if you order a limited or seasonal release.
All shipping prices are estimates and are based on your destination. The average size and weight of typical 750ml, 1.0L, 1.75L bottles and items with special packaging will require additional shipping costs and we contact you if there is any difference.
All products are carefully packaged in shipping appropriate containers or boxes. If any products are damaged during shipping, please email us a picture of the damaged product. A refund can only be issued if the damaged product is returned. Leaks are not covered under our damage policy and cannot guarantee bottle will not leak. If a order has a significant leak, please contact us and we will do our best to resolve the issue. We are not responsible for defected corks or broken seals due to shipping.
We are not responsible to damage due to weather conditions.
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